[originaltext]The item in the package was broken during the shipping and handli

The item in the package was broken during the shipping and handling, wasn’t it?
(A) The samples are packed and ready to be shipped out.
(B)Yes, and since you’re insured, you’ll be reimbursed.
(C) No, we haven’t received it yet.

We’ve placed a request for the new machine tools, haven’t we?
(A) Yes, there is a good place to put those tools.
(B) It’s about time we get it delivered.
(C) I am not sure where to put it.