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Look at the notes below. You will hear a man telephoning about a trainin
Look at the notes below. You will hear a man telephoning about a trainin
游客
2025-05-24
4
管理
问题
Look at the notes below.
You will hear a man telephoning about a training course.
Channing Business Training
CHANGES IN A BOOKED COURSE
Caller’s name: Clifford White
Course firstly booked:【L1】______a one-week training course
Date for new circulation:【L2】______
Recommended courses:Team-Spirit Building and【L3】______
Caller’s response:asking advice from his【L4】______ [br] 【L3】
Look at the notes below.
You will hear a man telephoning about a training course.
You have 15 seconds to read through the notes.
[pause]
Now listen, and fill in the spaces.
[pause]
Woman: Good afternoon, Channing Business Training. What can I do for you?
Man: Hello, my name is Clifford White. I’ve booked a one-week marketing strategy training course for my company.
Woman: Right. You’ve booked that course for ten people next week.
Man: Yes. But I need to change the time. Because of the sales season drawing near, we do not have the time to attend the training course. Do you know when it’s running again?
Woman: Well. Let me have a look. Not until the twelfth of December, I’m afraid.
Man: Oh, I don’t think it works for us. We must be busy then.
Woman: Well. How about changing a training course? You know, we offer several courses about business. We have a training next month about building team spirit. It is quite interesting. And a customer service course tomorrow, but it lasts only for 2 days.
Man: Thanks. But I cannot make the final decision. I have to ask for my department manager’s advice.
Woman: Fine.
Man: So are you sure the class is running again until the twelfth of December?
Woman: Yes, I am.
Man: All right. I’ll talk to my manager first, and I’ll call you back then.
Woman: Great. Goodbye.
[pause]
Now listen to the recording again.
[pause]
选项
答案
CUSTOMER SERVICE
解析
对话中女士提出解决方案:How about changing a training course?之后又说道:You know,weoffer several courses about business.We have a training next month about building teamspirit.It is quite interesting.And a customer service course tomorrow.即女士一共推荐了两个课程给男士。答案可以直接获得。
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