[originaltext]As the holiday shopping season begins, hackers are trying to tric

As the holiday shopping season begins, hackers are trying to trick users into revealing their private account information. Last week, hackers tried to trick Amazon. com users into handing over their passwords and user names. The attempt to steal individual Amazon user names and passwords was a “phishing” attack. Phishing tries to trick users into thinking that the request comes from the company. In this case, hackers sent emails to Amazon account holders. The email lied and claimed that 2 592 Amazon account records were stolen. Customers were asked to verify account information in the phishing email. The email’s signature was signed as “Amazon Customer Support.” Electronics and computer experts say deleting the email is an easy solution. Amazon says thieves use hoax emails that look like they are from Amazon company accounts. Amazon says many phishing emails contain misspelled words and bad grammar. The company says it never asks for personal information, passwords or bank account numbers.
Questions 3 and 4 are based on the news report you have just heard.
3. What did some hackers attempt to do last week?
4. What is a good way to solve the problem according to some experts?