[originaltext]M: Excuse me. Who is in charge of changing housing arrangement on

M: Excuse me. Who is in charge of changing housing arrangement on campus?
W: I am. And what’s up?
M: (19)My roommate is up till two or three in the morning every single night. If I don’t change a room, I’m definitely going to fail half of my courses this term.
W: He must be tired during the day then.
M: I have no idea, but I am tired during the day. Sometimes I fall asleep in class!
W: Well, the point is that it is not a problem we would normally move someone for. But if it has affected your academic courses, I think it is quite reasonable.
M: I have filled out an application for housing relocation.
W: Wait a second... there is no spare room available.
M: Do I have any other options?
W: (20)The only one I can figure out is moving off campus.
M: But if I did that, I’d have to forfeit (丧失)all the money I have paid for housing this term, wouldn’t I?
W: Not necessarily. Under this situation, the university will refund the housing costs for the remainder of the term and let you move out.
M: That’s great! It will ease me a lot in paying the rent.
W: (21)We have an off-campus housing department that can help you as soon as you have made up your mind. It is right next door.
M: (21)That is my next stop.
W: (22)You’d better apply for the refund right away.
M: OK.
19. Why does the man want to change the dorm?
20. What is the solution to the man’s problem?
21. What is the man going to do next?
22. What does the woman suggest the man do at last?