首页
登录
职称英语
Not too long ago, a guest checking out of our Polynesian Village resort at W
Not too long ago, a guest checking out of our Polynesian Village resort at W
游客
2023-07-23
14
管理
问题
Not too long ago, a guest checking out of our Polynesian Village resort at Walt Disney World was asked how she enjoyed her visit. She tell the front-desk clerk she had had a wonderful【S1】______, but was heartbroken about losing several rolls of Kodacolor film she had not yet【S2】______. She was particularly upset over the loss of the pictures she had shot at our Polynesian Luau, as this was a memory she【S3】______treasured.
Now, please【S4】______that we have no written service【S5】______covering lost luau snapshots.【S6】______, the hostess at the front desk understood Disney’s philosophy of【S7】______our guests. She asked the woman to leave her a couple of rolls of fresh film, promising she would take care of the rest.
Two weeks later, this guest received a package at her home. In it were photos of the entire cast of our luau show, personally autographed by each performer. There were also【S8】______of the parade and fireworks in the theme park, taken by the front-desk【S9】______on her own time, after work. I happen to know this story because this guest wrote us a letter. She said that never in her life had she received such compassionate【S10】______from any business establishment. Heroic service does not come from policy manuals. It comes from people who care--and from a culture that encourages and models that attitude.
A.abandon B.prospect C.vacation D.especially
E.standards F.developed G.understand H.fortunately
I.qualify J.access K.desperate L.hostess
M.service N.caring for O.photos [br] 【S6】
选项
答案
Fortunately
解析
这个句子起承上启下的作用,从后面事情发展的结果,顾客得到了很多精美的照片,说明是服务员理解了顾客的心情并迎合了她的需要,所以应当选用Fortunately。
转载请注明原文地址:https://www.tihaiku.com/zcyy/2862262.html
相关试题推荐
Nottoolongago,aguestcheckingoutofourPolynesianVillageresortatW
Nottoolongago,aguestcheckingoutofourPolynesianVillageresortatW
Nottoolongago,aguestcheckingoutofourPolynesianVillageresortatW
Nottoolongago,aguestcheckingoutofourPolynesianVillageresortatW
Nottoolongago,aguestcheckingoutofourPolynesianVillageresortatW
Nottoolongago,aguestcheckingoutofourPolynesianVillageresortatW
[originaltext]Villagesindevelopingcountriesoftenlackmanythings.Book
[originaltext]Villagesindevelopingcountriesoftenlackmanythings.Book
Theviewoveravalleyofatinyvillagewiththatched(草盖的)roofcottagesaro
Theviewoveravalleyofatinyvillagewiththatched(草盖的)roofcottagesaro
随机试题
Scientistshaveknownforsometimethatcertainplants,calledhyperaccumu-
美国的DSL标准是将24个以PCM编码的话音信号复接在一起,加上帧定位比特组成1
隧道衬砌湿喷混凝土,要求混凝土初凝时间和终凝时间不超过()。A、5min,10
苏州沧浪亭不用围墙用假山,巧妙利用了园外的流水,这是( )。A.抑景 B.障景
目前,我国A股印花税在( )股票时征收,税率为( )。A.卖出;1‰ B.
对黏液性水肿有治疗效果的药物是A.丙硫氧嘧啶 B.复方碘溶液 C.卡比马唑
古城保护与新区建设相结合,遗产保护与旅游开发相结合是历史文化名城的( )。A.
保留了某一时期及几个历史时期积淀下来的完整建筑群体的城市,是属于()的历史
大多数慢性肾衰竭患者高血压的主要原因是A.血管紧张素Ⅰ增高 B.血管紧张素Ⅱ增
对于病毒生物学性状的描述,不正确的是A:测量大小的单位为纳米(nm) B:含有
最新回复
(
0
)