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资料:Good listening is much more than bein
资料:Good listening is much more than bein
题库
2022-08-02
37
问题
资料:Good listening is much more than being silent while the other person talks. To the contrary, people perceive the best listeners to be those who periodically ask questions that promote discovery and insight. These questions gently challenge old assumptions, but do so in a constructive way. Sitting there silently nodding does not provide sure evidence that a person is listening, but asking a good question tells the speaker the listener has not only heard what was said, but that they comprehended it well enough to want additional information. Good listening was consistently seen as a two-way dialog, rather than a one-way “speaker versus hearer” interaction. The best conversations were active.Good listening included interactions that build a person's self-esteem. The best listeners made the conversation a positive experience for the other party. which doesn't happen when the listener is passive (or, for that matter, critical!) Good listeners made the other person feel supported and conveyed confidence in them. Good listening was characterized by the creation of a safe environment in which issues and differences could be discussed openly.Good listening was seen as a cooperative conversation. In these interactions, feedback flowed smoothly in both directions with neither party becoming defensive about comments the other made. By contrast, poor listeners were seen as competitive — as listening only to identify errors in reasoning or logic, using their silence as a chance to prepare their next response. That might make you an excellent debater, but it doesn't make you a good listener. Good listeners may challenge assumptions and disagree, but the person being listened to feels the listener is trying to help, not wanting to win an argumentWhen a listener asks constructive questions, it means____.A.He wants to challenge the speaker.B.He is getting bored of nodding.C.He is listening carefully.D.He wants to make the dialog stop.
选项
A.He wants to challenge the speaker.
B.He is getting bored of nodding.
C.He is listening carefully.
D.He wants to make the dialog stop.
答案
C
解析
本题考查细节理解。
【关键词】 ask constructive questions
【主题句】第1段but asking a good question tells the speaker the listener has not only heard what was said, but that they comprehended it well enough to want additional information. 但问出一个好的问题却能使说话者知道倾听者不仅仅听到了他们所说的,还真正理解了并需要更多额外的信息。
【解析】题目意为“当一个聆听者提出建设性问题时,这意味着……?”选项A意为“他想挑战演说者”,选项B意为“他厌烦一直点头”,选项C意为“他在很认真地听”,选项D意为“他想让对话停下来” 。根据主题句,C选项正确。
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本试题收录于:
银行招聘综合知识题库银行招聘考试分类
银行招聘综合知识
银行招聘考试
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