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  3. When it comes to airline travel, perhaps

When it comes to airline travel, perhaps

免费题库2022-08-02  47
问题 When it comes to airline travel, perhaps nothing has revolutionized the passenger experience more than airline apps. Indeed, they're becoming so ubiquitous that more than 50 percent of U.S travelers have at least one airline app installed on their smart device, according to travel industry research firm Phocuswright.Maybe that's because apps make travel easier, and often are more functional than a kiosk or even an airline's own website. Passengers report that they're often more quickly informed of a flight cancellation or gate change than an airline employee. Not all airline apps are created equal, but in general you can use an app to check in for a flight, change seats, and request and pay for an upgrade. Road warriors in particular appreciate mobile boarding passes and the ability to track their flights. Many airlines now offer free on board streaming entertainment via apps. The Delta Air Lines app even allows users to track their bags, from check-in to carousel, while the Air France app lets passengers download magazines and newspapers from the airline's library 30 hours prior to departure.But what if you are traveling extensively on more than one airline? Global airline alliances have their own apps that allow you to view flights for all member airlines and their affiliates, including codeshare flights. In general, you can find flight schedules for all member airlines and track member airlineflights. Airport information is available, as are details about local weather at the destination. Where'sthe nearest airport lounge? The app will locate it for you.The SkyTeam airline alliance app goes a step further by letting its SkyPriority members(SkyTeam ElitePlus members and customers with first and business-class tickets) find out exactly which SkyPriorityservices--including priority check in and baggage drop off, as well as access to priority security lanesand boarding lanes--are available at individual airportsYou'll find that some alliance app features are available through multiple channels of communication.For example, SkyTeam members have formed their own online community by sharing traveler tricks and airporttips accessible through a variety of channels, including the app,SkyTeam's website, Facebook page and a dedicated tips site. SkyTeam's YouTube page features travel tipsfrom regional celebrities.Just as airlines seem to have conquered social media, another method of communicating with travelershas just arrived. KLM Royal Dutch Airlines is the first carrier to sign up for Facebook's Messenger chatapp. KLM flyers can automatically receive itineraries, flight updates, check- in notifications, boardingpasses and rebook flights and communicate with customer service, all from Facebook Messenger. Messengerfor Business was launched so that customers--in this case, passengers--can transact business over themessaging app in a single communication thread.Roughly 80 percent of passengers on planes traveling withinthe U.S. have the Messenger appinstalled on their smartphones, according to FacebookClearly, mobile apps and social media have transformed our digital lives. Airlines favor apps and other technologies because they get customers out of airport lines and off phone lines. Through their smart devices, travelers now have untethered access to travel information. A few quick taps can supply individuals with information never dreamed possible even a decade ago. And with more people using smartphones as their primary computing device, and as more people own cell phones globally, people expect technology driven methods of communication and convenience to accelerate. Whether you're high-tech or not, you must admit that having immediate access to the information you need sure beats getting a busysignal on a toll-free phone line.Which of the following reflects what the author intends to convey?A. Airline apps have made airline competitions fiercer than ever.B． Airline apps have immensely transformed travelers' digital lives.C． Airline apps will probably replace airline staff in the near future.D． Airline apps have provided magazines and newspaper for travelers.
选项 A. Airline apps have made airline competitions fiercer than ever.
B． Airline apps have immensely transformed travelers' digital lives.
C． Airline apps will probably replace airline staff in the near future.
D． Airline apps have provided magazines and newspaper for travelers.
答案 B
解析 主旨题。文章主要讲述了航空公司的应用程序给人们带来的种种便捷，最后一段第一句 “Clearly,mobile apps and social media have transformed our digital lives”总结了前文内容，后面的内 容都是对这句话的展开说明。A、C 两项文章均未提及。D 项内容为文章中的细节信息，并不能概括全文意思。
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