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  3. Global Travel ClubTo: Call center employees From:

Global Travel ClubTo: Call center employees From:

游客2025-06-18  5
问题                             Global Travel Club
To: Call center employees
From: Personal department
Date: June 20, 2007
Subject: Summer work hours
In anticipation of the growing volume of phone call traffic in the busy season, we decided to implement extended work schedule during the months of July and August. As of July 1, work hours will be changed from 8 a.m.-5 p.m. to 8 a.m.-6 p.m., Monday to Friday.
Telephone operators should confer with their fellow workers to adjust the work schedule so that one person remains at work after regular work hours to respond to client calls.
Employees can receive one of the three compensations for extended work hours. First, they can choose to be paid for overtime. Second, they can choose to get a special discount on China tour packages. Finally, they can choose to take 48 hours off from work.
Coupons for the Jason Bookstore will not be available starting this summer. [br] Why was this memo written?
选项 A、To thank employees for their dedication
B、To announce a plan to handle increased business
C、To schedule an upcoming company event
D、To attract potential customers
答案 B
解析 备忘录的制作目的一般在文章的开头就会涉及。备忘录通常都会以“如何处理预见的某种情况”这样的句式来揭示其目的。果然文中第一句是以In anticipation of和we decided to这样开头的句型，这样就一目了然找到了备忘录的目的。
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