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  3. Product Invoice1 set of bed sheets......... $29.992 curtains.................

Product Invoice1 set of bed sheets......... $29.992 curtains.................

游客2025-06-15  19
问题 Product Invoice
1 set of bed sheets.........  $29.99
2 curtains................... $100.00
1 small rug.................. $42.99
1 pair of sleepers.......... $21.99
3 pillows..................... $35.00
5 towels.....................  $20.00
UrbanOnline Co.
505 North Michigan Avenue,
Chicago IL 60611
To whom it may concern:
My name is Janet Perez, and I ordered some products from your online shop. I received the products and invoice, but there are some mistakes with my order.
The invoice states that I ordered two curtains, but in fact, I only ordered and received one. I would like to make sure that I am refunded the extra money I paid for the extra curtain.
It is also written on the invoice that I ordered a small rug. I never ordered the rug, but I received it anyway. Please give me instructions on how I can return it to you. I would like my money back for this item, too.
Also, even though the price of one set of bed sheets is listed as $19.99 on your web site, I was charged $29.99. This is not a small jump in price. Could you tell me the reason for it? I would like to be paid back the difference.
I am sending along a copy of my invoice. Please look at it and correct the errors as soon as possible. I will follow up this letter with a call to your headquarters.
                                                                               Regards,
                                                                             Janet Perez [br] What will Ms. Janet Perez do next?
选项 A、Go to the company
B、Collect her refund
C、Send back the rug
D、Call the company
答案 D
解析 (第二篇文章)Janet Perez先生在信的结尾写道：我会给你们公司总部打电话搞清楚这封信里提到的问题。(I will follow up this letter with a call to your headquarters．)因此他接下来要做的事是选项(D)“给公司打电话(Call the company)”。
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