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  3. Customer Service Question FormRe: MP3 Player Digital NightFrom: Vanessa Robert

Customer Service Question FormRe: MP3 Player Digital NightFrom: Vanessa Robert

游客2025-06-13  17
问题 Customer Service Question Form
Re: MP3 Player Digital Night
From: Vanessa Robertson
E-mail:
Question:(maximum 300 words)
Hello. I have the Digital Night MP3 Player, and my entire music library was wiped out three times! I do not know how this happened. I didn’t drop it, and I don’t use it very often. The problem started after I updated the firmware through your Web site. I even tried to update the firmware again, but the problem is still there. I’ve had the player for two years, and I haven’t had any problems until now. Thank you for your help.
Please wait 1-3 business days for a reply. If you still have a question after receiving a response or are not satisfied with the service, please call us toll free at 1-888-375-2384. [br] What is the problem?
选项 A、All the songs were erased.
B、Most songs start to skip.
C、The sound is not clear.
D、The song lyrics no longer appear.
答案 A
解析 写信目的出现在开头部分。文中提到自己有一个数码MP3播放器，其中的整个音乐库被破坏过三次。(I have the Digital NightMP3 Player，and my entire music library waswiped out three times!)所以正确答案是(A)“音乐全部被删除了”。
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