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  3. Canadian Transportation Committee245 Faber StreetHamilton, OntarioCanadaM4H

Canadian Transportation Committee245 Faber StreetHamilton, OntarioCanadaM4H

游客2025-06-13  3
问题 Canadian Transportation Committee
245 Faber Street
Hamilton, Ontario
Canada
M4H 4H2
To Whom It May Concern:
On December 14th I booked a return flight from Montreal to Vancouver on the airline Joust Air. At the last minute however, a family emergency came up and I was forced to make a trip to Toronto. I decided then to simply buy another ticket to Vancouver and use the return portion of my original ticket to fly back to Montreal. Upon arriving at the airport for the return flight, I was told by Joust Air that my return ticket had been cancelled. I was told by a Joust service representative that because I had not boarded the plane in Montreal, the entire ticket was made void.
I would like to make a formal complaint against this policy. I was not told of this before buying my ticket and no other airlines I have contacted have similar policies. I have attached a photocopy of my original ticket to this letter as well as a receipt of the ticket I purchased to return to Montreal. I am hoping you can assist me in getting a refund for this ticket. As well, I hope there may be something to prevent this from occurring again in the future.
Thank you,
                                                                         [br] What is the purpose of the letter above?
选项 A、To dispute a policy
B、To report an emergency
C、To apply for a permit
D、To check on a charge
答案 A
解析 写信的确切目的要在对整体内容有一定了解之后才能知道，但是只要找到中间部分所说的“我想对这种政策正式表示抗议”(I would like to make a formalcomplaint against this policy．)，很快就能选出正确答案。也就是说，写信的人为往返票失效的事情，向航空公司提出抗议。(…because I had not boarded the plane inMontreal，the entire ticket was made void．)所以(A)是正确答案。
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