2. 职称英语
  3. Where might one hear this message? [br] [originaltext]Thank you for calling the

Where might one hear this message? [br] [originaltext]Thank you for calling the

游客2025-06-11  31
问题 Where might one hear this message? [br]  
Thank you for calling the Britain information service. If you’d like information about train times, please press 1. If you’ d like to book a ticket, please press 2. If you want information about special offers and discounts, please press 3. If you want information about planned engineering works and timetable changes, please press 4. If you wish to make a complaint, please press 5 or stay on the line and a customer service advisor will be with you shortly. Calls may be recorded for training purposes.
选项 A、Press 5 or wait
B、Talk about a customer service advisor
C、Press 4
D、Change the timetable
答案 A
解析     有关自动应答的服务形式比较固定，句子全部都是：如果想……，请按……，所以算是比较简单的问题。一定要能够注意到文章中与题目中的poor service有联系的词make a complain。stay on line是“不要挂断电话，等一下”的意思．在选项中换成了wait，意思一样。
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