Who is the speaker talking to? [originaltext](96)Since we started outsourcing ou

(96)Since we started outsourcing our maintenance department, I have had an increasing number of complaints from many employees. Even though outsourcing will keep increasing our costs, I think we need to outsource two more permanent technicians to our office to solve equipment problems. With two more technicians, we will be able to reduce downtime for our employees and still keep within the budget allocated for maintenance.(95)I would like to know what all of you, department managers, think about the situation.(97)If anyone has any suggestions, please speak now or send me an email.