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What is the purpose of the call? [br] [originaltext]M: Hi, this is Mark with Sc
What is the purpose of the call? [br] [originaltext]M: Hi, this is Mark with Sc
游客
2025-06-05
2
管理
问题
What is the purpose of the call? [br]
M: Hi, this is Mark with Schwartz Salon. I’m calling to confirm your reservation for this Saturday at 2 p.m. for a color and a cut.
W: Hi, yes, I’ll be there 2 p.m. However, something’s come up and I’m afraid that I won’t be able to stay to have my hair colored. I’m sorry. I was meaning to call you later today.
M: Don’t worry. It’s not a problem. If you want, we can reschedule you so you can have time for your color.
W: No, I really need my hair cut, so I’ll have to get my hair colored next time. Thank you for the offer, and I’ll see you this weekend.
选项
A、Have her hair cut
B、Meet at a later time
C、Cancel her appointment
D、Work with a different company
答案
A
解析
女人所说的话中提到一定要先剪头发,至于染发可以下次再弄(I really need my haircut,so I’ll have to get my hair colored nexttime)。由此可知女人是想剪头发。
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