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What is the man’s problem? [originaltext]M: Hello. This Is Will Sanders. I purch
What is the man’s problem? [originaltext]M: Hello. This Is Will Sanders. I purch
游客
2025-06-05
2
管理
问题
What is the man’s problem?
M: Hello. This Is Will Sanders. I purchased some custom office furniture from your company about a month ago. The desks have arrived and are great, but I still haven’t received the chairs. We open for business soon, so I was wondering when they will be here.
W: Let me check our records, Mr. Sanders. lt appears that the chairs have already been sent. They should have arrived by now. I’ll contact our freight department and check on the delivery status. If you leave me your telephone number, I can call you back and let you know what I find out.
M: Sure. It’s 555-3895, extension 220. I’ll be here until 4 o’clock.
W: Thanks. To make up for any inconvenience, we will waive your shipping fee. I’ll send you an adjusted invoice right away.
选项
A、He hasn’t been paid for a service.
B、Some items have not yet arrived.
C、Products were broken during delivery.
D、He did not purchase enough desks.
答案
B
解析
题目是在询问男士面临的问题,应仔细听男士的话中与问题相关的内容。男士说,“The desks have arrived…but I still haven’t received the chairs.”,即桌子虽然已经收到了,但是还未收到椅子。因此正确答案是(B)Some items have not yet arrived.。
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