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  3. Dealing with complaints 处理投诉Is it possible to talk to the manager, please? I’

Dealing with complaints 处理投诉Is it possible to talk to the manager, please? I’

游客2025-06-03  17
问题 Dealing with complaints 处理投诉
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答案 Is it possible to talk to the manager, please?
   I’m afraid the manager’s not here at the moment.
   The assistant manager is here.
   How can I help you, madam?
   Just let me check.
   I’m terribly sorry.
   It is entirely our fault.
   I am sorry about this confusion.
   Please accept last night’s dinner with our compliments.
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