2. 职称英语
  3. - Your director are dissatisfied with the computers your company bought last mon

- Your director are dissatisfied with the computers your company bought last mon

游客2025-05-31  16
问题 - Your director are dissatisfied with the computers your company bought last month. During inspecting, you found several computers running slowly. The computers have recently been returned to the computer company.
- Write a letter to the computer company:
- informing them of the slow computers
- explaining why you are dissatisfied
- describing the bad effect the computers have on your business
- detailing what action your intend to take if the computers have not been adjusted.
选项
答案 To whom it may concern,
I am very sorry to give you the bad news that we are forced to return the computers we have bought from your company last month for its slow-running.
These computers were bought about 20 days ago. However, some of them run very slowly. We are absolutely sure that we operate these computers in right ways, so it has to be concluded that this slow-running problem came from the inferior quality of your computers. For the reasons above, we have to return the computers.
We are very dissatisfied with your company not only for the inferior quality of the computers, but also the attitude you treat us. You should have dealt with this problem after receiving our request last week, but you failed to do that, which really annoys us.
This event has very bad effects not only on your company but on our business. I was the person in charge of it, as a result, I have the full responsibility for the whole thing. This has caused much trouble in our department, which needs computers for data processing, and I think it is difficult for me to trade with your company in the future if nothing changes.
We hope you can give us a reasonable explanation for this issue and compensate the loss we have suffered. We are sure that you will give our claim your most favourable consideration and let us get your settlement at an early date.
                                                                Yours faithfully,
                                                                Simon Paul
解析     题目要求写一封投诉信。由题目给出的信息，我们可以了解到写信的目的是对产品质量进行申诉，要求交易方对出现的情况做出合理的解释。要求首先说明电脑运行慢的信息，接下来解释自己不满意的地方，然后描述电脑不好对公司工作的影响，最后提出如果电脑不升级将会采取的行动。写作时措辞要注意礼貌原则，语气可稍微强烈一些。另外，应注意语句顺畅，表达流利，避免语法、拼写、时态、字数等方面的错误。
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