—You will hear five short recordings.—For each recording, decide what the speak

Yes, the meeting seemed to go pretty well and we covered all the important areas in my agenda. There were one or two small points that I would have liked to have got through but I can probably have my assistant send up memos to the managers of each department concerning these. I must say I was very impressed with your ideas for the future of your department. Good work, I’m also very impressed with that young man in the finance department. What’s his name? Uh, Mike. He could have quite a future in front of him. I can certainly use fresh ideas like his in this company.

Well, I’m quite nervous about it, to be honest. I’ve never met the boss before and I’ve heard he can be a bit dismissive of younger managers. And it’s only because my immediate superior is off sick that I’ve been asked to represent my department at today’s meeting. It’s so early as well. Nine o’clock. That’s why I’m hoping there’re no delays on the way today. At least we are making good time so far. That’s all I need—to be late. It’s bad enough forgetting to bring any money with me today. That’s great for someone in my department, isn’t it?