•You will hear five short recordings.•For each piece, decide what the speaker i

F: I really can’t understand you saying these photocopiers are unreliable. It certainly hasn’t been my experience. I’ve been using one for over a year and it’s never given me any trouble at all. Whatever else you say about them, you must admit they’re far more reliable than most other computers.

M: Well, this computer has rarely broken down before. It’s probably because it’s been moved. You may have accidentally knocked it against something. Even if you haven’t, there’s the change in climate to take into account. Heat and humidity can affect computers, you know. Because this computer is such an advanced model, it’s very sensitive to such changes.