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• Look at the notes below. • You will hear a man telephoning a bank about
• Look at the notes below. • You will hear a man telephoning a bank about
游客
2025-05-25
29
管理
问题
• Look at the notes below.
• You will hear a man telephoning a bank about a problem with an account.
HPR BANK CUSTUMER SERVICES DIVISION
CUSTOMER: George Bliss, (5)______of Arundei Holdings
ACCOUNT NUMBER: (6)______
PROBLEM: No record in his office of a (7)______of
£15,000 on June 10th.
Also, can’t be one of their (8)
They all begin with 50. Want us to investigate. [br]
Woman: Good morning, HPR Bank, Customer Services Division. What can I do for you?
Man: Good morning. My name’s George Bliss. I’m the Financial Director of Arundel Holdings. I’ve got a query on our business account.
Woman: Just a moment. I’ll get it up on screen. Can you give me the account number?
Man: Certainly. It’s 348-56-265.
Woman: And your identification code?
Man: Hamlet.
Woman: Right, Mr Bliss. What’s the problem?
Man: Well, I received a statement from you this morning and there’s a difference between that and our records. The statement shows a debit of£15,000 on June 10th, but no one here signed anything for that amount, so I’d like to know what’s going on.
Woman: Yes, here it is £15,000. That’s odd. It says cheque number 3-0-6-9-8-4.
Man: Yes, I can see that on the statement, but that can’t be right. All our cheques begin with 5-0. It’s not one of our cheques. You must have debited our account by mistake.
Woman: I’m very sorry about that, Mr Bliss. I’ll sort it out immediately.
Man: That would be better.
选项
答案
debit
解析
此题的关键句是“The Statement shows a debit of £15,000 on June 10th,but no one here signed anything for that amount”。你们给我的银行报告显示6月10有一笔一万五千英镑被借出但是没有人为这笔钱签字。
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