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To have a clear knowledge of your business running, you mustA、go to the front li
To have a clear knowledge of your business running, you mustA、go to the front li
游客
2025-05-24
19
管理
问题
To have a clear knowledge of your business running, you must
选项
A、go to the front lines frequently.
B、listen to your associates carefully.
C、talk to your customers.
答案
B
解析
考查干扰信息的排除。题目考查的是怎样才能清楚地了解生意的经营情况。录音中提到“… listen to everyone in your company and figure out ways to get them talking. The folks on the front lines are the only ones who really know what’s going on out there…you must listen to what your associates are trying to tell you.”可见,倾听员工的心声是关键,即B项。
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