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  3. You recently attended a two-day training course on food and safety. You were dis

You recently attended a two-day training course on food and safety. You were dis

游客2025-05-23  26
问题 You recently attended a two-day training course on food and safety. You were disappointed with the course and you have decided to write a letter of complaint to the training company.
Read the advertisement below, which gives details of the course. You have already made some notes on the advertisement.
Then, using all your handwritten notes, write your letter to Peter Clinton at GBG Certification Services.
Do not include postal addresses.
Write 120—140 words on a separate sheet.
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答案 Dear Peter Clinton
    I write regarding a training course on food and safety which I attended 27 November.
    When I booked this course, I chose your company as it came highly recommended and the courses seemed to be of a high standard. I was promised an experienced trainer but unfortunately he was sick and the replacement was not as good as expected. Regarding the information packs these were only a pile of loose photocopies, which was not promised. The class was supposed to be about 10 people but in mine there were about 15. Finally, I should make it clear that the class started 1 hour late, and the lunch that was served, was cold.
    I am sure you can understand my disappointment. I would therefore be glad of you could investigate this matter.
    I look forward to hearing from you.
                                                                Yours sincerely
                                                                   Mary Rose
                                                                Cabin Attendant
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