2. 职称英语
  3. • Look at the notes below. • Some information is missing. • You will he

• Look at the notes below. • Some information is missing. • You will he

游客2025-05-16  2
问题    • Look at the notes below.
   • Some information is missing.
   • You will hear an interview between Anna Marsh, who works for a business magazine, and Jim Davenport, who works in the publicity department of a company, Gold Express.
   • For each question (9-15), fill in the missing information in the numbered space using a word, numbers, or letters.
   • After you have listened once, replay the recording.
                                    Interview notes
   
   Company: GOLD EXPRESS
   Started in:                            (9) ______
   Most recent turnover:                  (10) ______
   Growth over 5 years:                   (11) ______ %
   Managing Director: Peter               (12) ______
   Total number of customers:             (13) ______
   Number of employees:                   (14) ______
   Recent staff questionnaire showed:     (15) ______ % enjoyed their work. [br]  
M: Gold Express. Jim Davenport.
W: Morning. This is Anna Marsh from Business Review. You said you’d give me some information for the article I’m doing on delivery companies.
M: Ah, yes.
W: So, when did “Gold Express” start doing business?
M: Well, it had been in business for 10 years when I joined it in 1986, so that means it was set up in 1976.
W: I see. And what’s your annual turnover?
M: ￡118 million last year—that’s ￡12 million more than the year before.
W: That’s fantastic.
M: Most similar companies have only grown by 8 to 9 percent in the last 5 years, but our business has grown by 54 percent in that time. I think that’s due to our MD, Peter Mackintosh.
   That’s spelled M-A-C-K-I-N-T-O-S-H. He’s done a great job.
W: What ideas has he brought to the company?
M: Well, first a very positive attitude to customer opinion. We have 120,000 customers, and we send questionnaires to 4,000 of those every 8 weeks.
W: That must be very useful for you.
M: And we encourage all our staff—there are 7,500 now, because we’ve taken on another 450 this year-to give opinions too.
   Last month 76 percent of staff said they were “totally satisfied” with their work here—that’s 10percent more than last time!
W： That’s great, thanks.
选项
答案 7,500
解析 原文信息：we have 120,000 customers.
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