2. 职称英语
  3. When dealing with complaints, she would like to______.A、take more responsibility

When dealing with complaints, she would like to______.A、take more responsibility

游客2025-05-15  17
问题 When dealing with complaints, she would like to______.
选项 A、take more responsibility
B、pass the customer on to her boss
C、give the customers money back
答案 A
解析 此题问的是存处理顾客抱怨时Maggie愿意怎么做。从Maggie所说I’d like the authority toissue credit notes without having to ask you first．You’re often away on business．得知，她希望老板出差时她有权发放赊欠凭证。A表达了原话的意思。故选A。而B认为把顾客交给老板，C说把钱退还给顾客，均与原话意思不符。
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