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You will hear a dialogue through a telephone.For each question(23-30), mark one
You will hear a dialogue through a telephone.For each question(23-30), mark one
游客
2025-05-15
4
管理
问题
You will hear a dialogue through a telephone.
For each question(23-30), mark one letter(A, B or C)for the correct answer.
After you have listened once, replay the recording. [br] Who will pay for the female guest’s drink?
Lassie: Reception, can I help you?
Male guest: Hello, yes, this is Mr. Taylor in room 418. All the lights seem to have gone out.
Lassie: Yes, I am sorry about this, sir. Our electrician is investigating the problem right now. We should have normal power in a few minutes. I do apologize for any inconvenience.
Male guest: Uh, well, is there any chance of getting something to eat and drink sent up to my room whilst we’re waiting for it to come back on?
Lassie: Well, I’m not sure if we have any power to do any hot food sir, but I can certainly send some sandwiches up to your room now... Oh, there we are sir, the emergency generator has kicked in now — the lights are back on. So, erm, what exactly would you like sent up sir?
Male guest: Well, can I have some smoked salmon sandwiches(we don’t need anything hot right now)and a nice cold bottle of Chablis, please, and two glasses, please.
Lassie: Yes, of course, sir, smoked salmon sandwiches and a bottle of our Chablis. I’ll get that organized right away. Thanks very much sir. Bye bye.
Lassie: Hello Madam, can I help you?
Female guest: Yes, I’d like to check in, can I? Is there a problem?
Lassie: I’m afraid we’ve just had a temporary problem with our electricity supply, madam, so our computers are down at the moment. That means I can’t give you your room card until the computers are back on again, but in the meantime, would you mind filling in this form?
Female guest: Okay, but what am I going to do? I don’t want to hang around waiting for your computers to come back on.
Lassie: No, of course not, madam. Please accept my apologies for the inconvenience. May I suggest that you relax in the main bar with a drink of your choice, compliments of the hotel? I’ll come and call you when the computers are back on and we can check you in properly.
Female guest: That’s a good idea, thank you!
Lassie: You’re more than welcome, madam. And I do apologize again.(The female guest leaves and then a male guest arrives at the reception)
Lassie: Yes, sir?
Male guest: Hello, I’ve just come down from room 208. There are still no towels in my room I’m afraid. I did call you about it earlier. Lassie: Yes, indeed, sir. I’ll get onto housekeeping about it right away.
Male guest: And I’m wanting to have a look around the town. Have you any suggestions where I should start? Lassie: Well, here is a map of the town, sir. You’re very welcome to this. Now we are here, if you see, and if I were you, I would go along to the front ... here ... and walk along until you come to the main pier. That’s quite interesting in itself — it’s got a funfair on it and lots of rides and games.
Male guest: Er, no ... I... I don’t think that’s quite for me.
选项
A、female guest herself
B、the receptionist
C、the hotel
答案
C
解析
由“May I suggest that you relax in the mainbar with a drink of your choice,compliments ofthe hotel?”可知,饮品费由酒店免费提供,作为停电给顾客带来不便的赔偿。
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