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A: Hello.
B: Hello, John Sven here. Did you get my email?
A: Yes, it’s right here in front of me.
B: Fine, I thought it would be quicker to phone than send you another message. I wanted to run through some of the arrangements for Tuesday.

A: We have a problem, sir.
B: What on earth has happened?
A: You remember that we ordered 50 of your BD 205 laser jet printers?
B: Of course. We shipped them two weeks ago. Haven’t they arrived?
A: That’s the problem. They’ve arrived, and they’re the wrong model. You sent the QR 224 model. That model is incompatible with our computer system.
B: I’m sorry to hear that. I’ll look into it and try to get it corrected for you as quickly as possible.