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A: Hello.
B: Hello, John Sven here. Did you get my email?
A: Yes, it’s right here in front of me.
B: Fine, I thought it would be quicker to phone than send you another message. I wanted to run through some of the arrangements for Tuesday.

A: I’m trying to get hold of someone in your sales department. Are you having problems with your phone system? I was cut off earlier and now there is no reply.
B: Just a moment, please. I’ll try the number for you. Yes, I’m afraid there’s no reply from the department. They must be at lunch. Would you like to leave a message and I’ll get someone to call you when they get back.
A: Thanks.