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  3. Confirmation of Follow-up after Business Meeting This is fur

Confirmation of Follow-up after Business Meeting This is fur

游客2025-05-12  15
问题                 Confirmation of Follow-up after Business Meeting
    This is further to our meeting of last week at which we agreed to hold a series of meetings over the next two months to review your experiences with the pilot implementation of the 1-to-1 Customer Relationship Management Programme.
    As discussed at that meeting, the objectives of our review sessions will be to:
    Review and assess the overall effectiveness of the programme:
    Identify and document strengths and weaknesses of the programme:
    Propose customer-focused solutions to address areas of weakness:
    Develop an approach and action plan for Phase 2 of the project:
    Determine the staff members who will make up the Phase 2 Team.
    As agreed, meetings will be held every second Tuesday from 9: 00 a. m. until noon, and the location will alternate between our two offices, the first one to be convened here at Inter-Office on August 14, 2005. Fred Johnson of your CRM group is to act as the meeting coordinator and recording secretary throughout the process.
    As discussed, at the end of the process, Deborah Buxton of Consultek will draft the summary report for review by the steering committee. As you requested, a copy of her CV has been enclosed.
    I trust I have covered all of the points that we discussed. If you have any questions or would like to add anything, please give me a call at 745 -9878.
    We look forward to seeing you at the August 14th meeting. [br] According to the letter, the two correspondents will both be present at the first review session.
选项 A、Right
B、Wrong
C、Doesn’t say
答案 A
解析 题干意为：根据信的内容，通信双方都会出席第一场研讨会。原文最后提出“期盼在8月14日的会议上见面”，再根据前文提到的“第一次会议将于8月14日在Inter—Office举行”，由这两条信息可推知，双方都会出席第一次会议，故答案为A。
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