Operator: Good morning. Future Software. How may I direct your call? Customer:

游客2025-03-04 21

问题 Operator: Good morning. Future Software. How may I direct your call?
Customer: After Sales Service Department, please.
Operator: ______. I’ll put you through.

选项 A、Just a moment please
B、I see
C、Thank you
D、No problem

答案 A

解析本题考查电话对话场景。接线员问要接到哪里，顾客说要接到售后服务部，所以接线员让顾客等一会，马上接通，选择A。

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Operator: Good morning. Future Software. How may I direct your call? Customer:

______,heworksverylateatnigh.A、HavingbeenchoosingdirectorB、Choosingd

Waiter:Welcome,sir.MayIhelpyou?Customer:______?A、Thankyou.Ihaveeate

Waiter:PrinceWalesRestaurant.Goodmorning!CanIhelpyou?Customer:Yes,I

Operator:Goodmorning.FutureSoftware.HowmayIdirectyourcall?Customer:

Customer:IwanttomailthisparceltoBeijing.Clerk:______Customer:Regis

Followthedirectionsonthebottlecarefullywhen______.A、youwilltakethemed

Customer:CanIseeademonstrationofthismobilephone?Salesman:______A、No,

Sheismakingherselfillwith______overherson’sfuture.A、troubleB、annoyance

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