Complete the notes below. Write ONE WORD ONLY for each answer. Notes

WOMAN: Well, I want to add the name of another driver to my insurance policy.
MAN: Who is it?
WOMAN: His name is Samuel Michaels.
MAN: He doesn’t have the same family name as you?
WOMAN: No, he doesn’t. Is that a problem?
MAN: No, it shouldn’t be, as long as he’s over the age of 25, but we find it easier to get approval for family members.
WOMAN: Oh, he is family...he’s married to my daughter. He’s my son-in-law. And he’s 28 in fact.
MAN: Good—and what would he be using the car for? Would it be business or social purposes?
WOMAN: Not really...you see, I’ve injured my right arm and I’m having difficulty driving(it’s not an automatic-- I have to use the gear stick) and Sam, that is Samuel, offered to drive me to nay appointments and so on. He’s a good driver and I feel safe with him but I’d like to know that the car is still insured with him behind the wheel.
MAN: So that would be...family reasons, then?
WOMAN: Yes, I think so. Will my premium go up?
MAN: No—as long as you can provide us with a photocopy of his driver’s license—a true copy—you know what I mean—you’ll have to get someone from the Department of Transport to sign it saying that he’s seen the original document.
WOMAN: I think we can manage that without any difficulty.
MAN: Oh, and while he’s at the Department, he should ask them for a record of any driving offences, demerit points, that kind of thing, only for the last five years though. We’re not interested in anything beyond that but it’s important that he has a clean record for the five previous years.
WOMAN: Oh, I’m sure that won’t be a problem. Is there anything else you need?
MAN: Just the date for when you’d like this to take effect.
WOMAN: Today, if that’s possible.
MAN: Yes, we can issue temporary cover from today’s date but full cover won’t apply until we’ve received the paperwork and it’s been approved.
WOMAN: What exactly is’ temporary’ ?
MAN: He’ll be covered for two full weeks but it will lapse after that time if there’s any problem with his credentials.