首页
登录
职称英语
[img]2022m3s/ct_ve01202001m_eillist_0096_220308[/img] [br] [originaltext]Recept
[img]2022m3s/ct_ve01202001m_eillist_0096_220308[/img] [br] [originaltext]Recept
游客
2025-02-10
11
管理
问题
[br]
Receptionist: Hello, this is the complaints centre of the service department at Clifton Antiques. Before we start, I’ll just need to take more details from you, OK?
Caller: Sure, no problem.
Receptionist: Well, could you please tell me your full name, madam?
Caller: It is
Anna Lumley,
that’s Anna, L-U-M-L-E-Y.
Receptionist: All right, L-U-M-O-E-Y.
Caller: Not exactly. The fourth letter is L, not O.
Receptionist: Oh, sorry. Let me rewrite it... and may I have your contact number that we can use to reach you during the week?
Caller: Sure,
my mobile phone number is 0-double 7-8-7-6-3-4-5.
Receptionist: Great. Now, what can I do for you today, Anna?
Caller:
I placed an order for a large quantity of items with you last week on the 20th February, and had been expecting them to arrive at the office in a week.
However, only half of the shipment has been delivered. I would just like to ensure that they haven’t gone missing in transit.
Receptionist: All right, madam. It’s a pity we have caused the inconvenience to you. I’ll look for the parcel track record and see if I can give you a date when you should receive the rest of your orderings. What was your delivery address listed?
Caller: I made the arrangements for the parcel to be conveyed from your warehouse on Ardale Road to my office address at 235 Akendale Road.
Receptionist: Sorry, could you say it again, the address?
Caller:
235 Akendale Road. A-K-E-N-D-A-L-E.
Receptionist: In east sea?
Caller: Yes, sir.
Receptionist: Well, OK. Our system has tracked your parcel, which shows that your shipment has been received; however, there’s no record about the lost items. I would suggest that you wait for two days, and if the other items don’t arrive then you might need to consider to claim insurance coverage for the value of the rest. How much are them worth?
Caller: Umm, they cost me $34,500 in total.
Receptionist:
All right. For this amount, I think 10% will be covered by the insurance company, therefore, you could claim $3450 from them.
If you like to, there is a form on our website that you can fill in and when the loss is confirmed, you will get the money within five workdays. The rest of the money will be refunded to you in a month, so you won’t suffer a financial loss.
Caller: It sounds reasonable.
选项
答案
plates
解析
定位句为“…there is a set of Chinese crockery to furnish my dining room table.But when I opened the case I found that a cup was lost and that some plates had smashed--four, actually.”。本题的考查方式同前两题。本题考查的主要难点在于需要根据限定词four和broken排除定位句中的其他干扰信息,从而抓取正确答案。
转载请注明原文地址:https://www.tihaiku.com/zcyy/3951398.html
相关试题推荐
Choosethecorrectletter,A,B,orC.[br]【L35】[originaltext]Nowlistencaref
Choosethecorrectletter,A,B,orC.[br][originaltext]Nowlistencarefully
Choosethecorrectletter,A,B,orC.[br][originaltext]Nowlistencarefully
Choosethecorrectletter,A,B,orC.[br][originaltext]Nowlistencarefully
Choosethecorrectletter,A,B,orC.[br][originaltext]Nowlistencarefully
Choosethecorrectletter,A,B,orC.[br][originaltext]Nowlistencarefully
Choosethecorrectletter,A,B,orC.[br][originaltext]Nowlistencarefully
ChoosethecorrectletterA,BorC.[br]【L28】[originaltext]Nowlistencareful
ChoosethecorrectletterA,BorC.[br]【L26】[originaltext]Nowlistencareful
ChoosethecorrectletterA,BorC.[br][originaltext]Nowlistencarefullyan
随机试题
AlthoughmostuniversitiesintheUnitedStatesareonasemestersystemwhicho
[originaltext]Asayoungman,HowardWhiteofPortland,Oregon,wasabaske
投资估算的编制方法中,()比较简单,计算速度快,但精确度较低,可用于投资机会
语句()用于在HTML表单中添加默认选中的复选框。A.<inputtype=r
将6.3785修约到小数后第三位是()A.6.379 B.6.38 C
根据不同的市场结构特征,可以把市场划分为完全竞争市场、垄断竞争市场、寡头垄断市场
患者,女,30岁。消瘦,食欲不振,时有便溏,白带量多而色白,最宜选用的药物是(
审査期货公司或者客户是否透支交易,应当以期货交易所规定的()为标准。A、结算担
药品零售企业中应当具备执业药师资格的人员是A.企业法定代表人或企业负责人 B.
根据《建设项目环境保护管理条例》,环境影响报告书、环境影响报告表审批应当重点审查
最新回复
(
0
)