Some people like to communicate by e-mail and voice mail. Other people like to c

游客2025-02-05 11

问题 Some people like to communicate by e-mail and voice mail. Other people like to communicate by telephone or face-to-face. Which type of communication do you prefer, and why? Be sure to include details and examples to support your opinion.
Writing Time: 30 minutes
Typical Response: 300-350 words

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答案 Although it can be argued that voice mail and e-mail are more efficient, and in many ways, more convenient, I still prefer to communicate in person, or if that is not possible, by telephone. In my experience, face-to-face interactions are best for a number of reasons. In the first place, when you hear the speaker’s tone of voice, you are better able to judge the attitude and emotions that can be easily hidden in a written reply. In addition, the exchange is more immediate. Even instant messaging isn’t as fast as a verbal interaction in person or by phone. E-mail seems efficient; however, sometimes multiple messages over several days are required to clarify the information that a short phone call would have taken care of in one communication. We have all tried to return a voice mail only to hear a recording on the original caller’s voice mail. Clearly, no real communication is possible in a situation that allows only one person to talk. Moreover, the body language and the expression on the speaker’s face often communicate more than the words themselves. Research indicates that more than 80 percent of a message is nonverbal. The way that a speaker stands or sits can indicate interest or disagreement. The eye contact and the movement of the eyebrows and the mouth can actually communicate the opposite of the words that the speaker is saying. Finally, no technology has succeeded in duplicating a firm handshake to close a deal, a hug to encourage a friend, or a kiss goodbye. Until e-mail and voice mail can provide the subtle communication, the immediate interaction, and the emotional satisfaction of a face-to-face conversation, complete with facial expressions and gestures, I will prefer to talk instead of to type.

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