[originaltext]M: Hello, Tom Wilson’s, can I help you?W: Hi, there, it’ s Emma

M: Hello, Tom Wilson’s, can I help you?
W: Hi, there, it’ s Emma here. I’ m calling about my car. Is it ready to be repaired yet?
M: Can you remind me, what’ s the make of the car?
W: It’ s Volkswagen. It’ s black.
M: Oh, yes. We had to order in some parts, but they still haven’ t arrived yet, I’ m afraid.
W: Do you know when the car will be ready to pick up?
M: Sorry, I don’ t know. But I’ll call our suppliers and find out if they’ ve sent out the spare parts yet. Once the parts are here, we can fix the car in two or three days.
W: Okay, I’ll give you a call at the end of the week, then.
M: Sure.
Q17. Where is woman calling to?
Q18. What’ s the color of the car?
Q19. What is the man going to do?