首页
登录
职称英语
[originaltext]M: Excuse me, I think there’s a mistake in our bill. We didn’t ha
[originaltext]M: Excuse me, I think there’s a mistake in our bill. We didn’t ha
游客
2024-06-20
62
管理
问题
M: Excuse me, I think there’s a mistake in our bill. We didn’t have dinner here last night.
W: I’m sorry, sir. Here’s the bill from the hotel restaurant. It’s got your signature on it.
M: But that’s not my signature. I’d like to speak to the manager.
W: I’m sorry, sir. The manager’s busy.
M: I’m very sorry, but I want to speak to the manager.
W: Oh, I’m the manager here. You have a complaint about your bill, sir?
M: Yes, I’m afraid there is a mistake. We didn’t have dinner in the restaurant last night.
W: But this looks like your signature on the restaurant bill. Let me see. On dear’ I’m very sorry. There’s another couple called David in the hotel. They had dinner last night, not you. I do apologize.
8. Who is the second speaker most likely to be?
9. What does the man complain about?
10. What can we learn from the talk?
选项
A、Sometime mistakes may occur in the hotel.
B、It is not easy to satisfy every customer.
C、It is necessary to book the room before you arrive at the hotel.
D、Customers have the rights to get good service.
答案
A
解析
本题的问题关键词是learn from。这是一则推理题。从对话中我们可以看到由于可能有同名同姓的人,所以酒店是可能出现错误的。因此选A。
转载请注明原文地址:https://www.tihaiku.com/zcyy/3641828.html
相关试题推荐
[originaltext]M:Howmucharethecarnationsandtheroses?W:Onedollarfore
[originaltext]M:Howmucharethecarnationsandtheroses?W:Onedollarfore
[originaltext]W:Whendidyoubecomeinterestedincollectingstamps?M:(6)Oh,
[originaltext]W:Whendidyoubecomeinterestedincollectingstamps?M:(6)Oh,
[originaltext]W:Isthisthebusthatgoesbythemall?M:No,itisn’t.Butyo
[originaltext]W:Isthisthebusthatgoesbythemall?M:No,itisn’t.Butyo
[originaltext]W:Isthisthebusthatgoesbythemall?M:No,itisn’t.Butyo
[originaltext]M:Iseeyouareamotheroftwo.Doyouthinkyoucanmanageto
[originaltext]M:Arethesubwaytrainseasytotakehere?W:Oh,yes.Irecomme
[originaltext]M:Arethesubwaytrainseasytotakehere?W:Oh,yes.Irecomme
随机试题
Accordingtotheweatherforecast,whichisusually______,itwillrainthisa
Doyoudrinkmilkororangejuicethatcomesinplasticbottles?Doyoueat
Theboysinthestreethavebecomeveryinsolentanditismorethanfleshandb
野鼠型流行性出血热的流行特征是()A.四季均有发病,无明显高峰 B.
下列哪项不是疥疮的临床特点A.好发于皮肤皱褶部位 B.皮损初起为针头大小的丘疹
《国家电网公司变电检测管理规定》规定:检测工作开始时,班组成员严格按照()进
从所给的四个选项中,选择最合适的一个填入问号处,使之呈现一定的规律性:
期货公司董事任职期间,累计2次被行业自律组织纪律处分可以将其认定为不适当人选。(
A.LD B.ED C.LD/ED D.LD/ED E.LD/ED半数有
A.环的位置不变 B.有节律性 C.易造成会阴Ⅲ度撕裂 D.无对称性和极性
最新回复
(
0
)