A —Business hours J —Customer expectationsB —Customer exp

游客2024-06-19 33

问题 A —Business hours                   J  —Customer expectations
B —Customer experience                K —Customer feedback
C —Customer satisfaction survey       L —Brand experience
D —Customer retention                M—Service promise
E —Frequently asked questions (FAQ) N —Business rules
F —Service level agreement (SLA)    O —Call center
G —User error                         P —Customer loyalty
H —Big data                         Q —Quality assurance
I —First response time
Examples: (I) 首次响应时间          (B) 客户体验 [br] (       ) 客户忠诚度    (       )客户反馈

选项

答案 P，K

解析

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A —Business hours J —Customer expectationsB —Customer exp

A—BusinesshoursJ—CustomerexpectationsB—Customerexp

A—BusinesshoursJ—CustomerexpectationsB—Customerexp

A—limitedliabilityJ—unfaircompetitionB—businessscope

A—limitedliabilityJ—unfaircompetitionB—businessscope

A—limitedliabilityJ—unfaircompetitionB—businessscope

A—CashbusinessJ—modeofpaymentB—CommissionreceivablesK—dow

A—CashbusinessJ—modeofpaymentB—CommissionreceivablesK—dow

A—CashbusinessJ—modeofpaymentB—CommissionreceivablesK—dow

A—CashbusinessJ—modeofpaymentB—CommissionreceivablesK—dow

Whenyouarewritingbusinessletters,youneedtonoticethefollowingtips

Inmyfirstyearattheuniversity,Ilearntthe______ofjournalism.A、basicsB、b

Forcenturies,immigrantshavecometoAmericaseekingthepromiseoflife,

Manypeoplenowworryaboutthebadeffectthattelevisionhasonourlife,o

ResolvingConflictinaMulticulturalEnvironmentI.Definitionofculture—Cul

在鲁迅作品中，对自己苦闷、彷徨、探索、战斗的复杂内心和激烈冲突予以象征色彩的诗意

缩窄性心包炎需与什么疾病鉴别A.肝硬化和充血性心力衰竭 B.甲亢 C.糖尿病

怀疑流行性脑脊髓膜炎时首先应做()A.使用抗菌药物 B.头颅X线片 C

下列各项，不是闭经气血虚弱证主要症状的是A、月经闭止，腰膝酸软 B、月经量少，

下列不属胃、十二指肠溃疡的手术适应证的是A、胰源性溃疡 B、应激性溃疡 C、

建设单位应当将大型的人员密集场所和其他特殊建筑工程的消防设计文件报送公安机关消防