[originaltext]W: Has my order arrived yet? I have been expecting it last week.

W: Has my order arrived yet? I have been expecting it last week.
M: I called the company this morning. They had some labor problems, so your order will be shipped late. It should be here by the end of the week.
Q: What has caused the delay of the shipment?

M: Do you think you’ll be able to get this ink stain out of my pants?
W: It won’t be a problem, but I need to send them over to our main cleaning facility. That’s an extra day’s time.
Q: What does the woman mean?