[originaltext]M: Hi, Jane. What are you doing here?W: Hi, Steve. I’m having a

M: Hi, Jane. What are you doing here?
W: Hi, Steve. I’m having a bit of trouble finding some of the stuff I need.
M: What’re you looking for?
W: Well, I’m just trying to find out something about the use of steel in building construction. Do you have any idea?
M: Frankly, I don’t know much about this. What about the library? There’s a database on the computer, and most of the stuff you need is catalogued. You can find it somewhere.
W: Yes, but that’s the easy part! Then you have to find the book you want on the shelves and you often find that it’s out already.
M: I know what you mean! Then you have to line up to borrow it if it’s CTL.
W: CTL? What’s CTL?
M: You know, it means you can’t take it out. You have to read it in the library. But you have to reserve it, and then you may want to photocopy bits of it, or make notes — and there never seems to be enough time. Hmm! In your shoes, I think I’d have a word with our tutor.
W: I think I’ll do that. Thanks! See you later. Bye!
M: See you! And good luck!
Questions 13 to 15 are based on the conversation you have just heard.
13. What trouble is Jane having now?
14. According to Jane, what is the biggest difficulty in borrowing CTL book?
15. What does Jane decide to do finally?