[originaltext]M: My grandma was killed in a car accident last week. May I ask f

M: My grandma was killed in a car accident last week. May I ask for absence for several days? I have to go back home.
W: So sorry to hear that. That must inflict lots of pain on you as I myself once experienced it.
Q: What does the woman mean?

M: Something is wrong with my computer. I took it to the repair shop at the corner of the street just outside our school. That guy charged me 20 yuan for checking of CPU.
W: You should have bargained with him, otherwise they charge you a much higher price more often than not.
Q: What does the woman mean?