Department stores are large retail stores selling many different kinds of me

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问题     Department stores are large retail stores selling many different kinds of merchandise arranged in【B1】______departments. Such stores are found in nearly every important city in the world, and the large department stores often contain more than 100 separate departments. The two major【B2】______of merchandise sold in department stores generally are clothes and home【B3】______
    The organization of a modern department store is often【B4】______because of the large number of goods and services provided. Typically, the operation of a store is conducted through five【B5】______divisions. There is the merchandising division, which is【B6】______for the buying and pricing of merchandise. Then there is the sales【B7】______division, which controls advertising, display, public relations, and other related matters.  Of course, there is the【B8】______division, which supervises employment and the training and welfare of employees. Next,【B9】______.Finally, there is the finance and control division, which deals with accounting,customer credit, expense control, and other financial and budgetary(预算的)matters. Within these five divisions are many subdivisions.【B10】______Nowadays, another kind of store that provides such service is a mall or a plaza. A mall is a group of stores built as a unit with on-site parking.【B11】______Large malls may also contain such places as hotels, restaurants, libraries, banks, post offices, medical clinics, theaters, and parks. [br] 【B9】

选项

答案 there is the operations division,responsible for customer and selling services,for deliveries,and for the receiving and maintenance of merchandise

解析 长句第一遍听的时候要抓出其主要结构 (operations division,responsible for A,B and C,第二遍注意记录局部实义词(services,deliveries,merchandise),第三遍查漏补缺(虚词+customer and selling,receiving and maintenance),最后通读完善。难词如merchandise可改为goods,products。
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