Customer: Hi, I’d like a double room for tonight. Receptionist: ______ Custome

游客2024-01-16 66

问题 Customer: Hi, I’d like a double room for tonight.
Receptionist: ______
Customer: Yes, I called you last week from Seattle. My name is Bob Woods.

选项 A、Do you have an appointment?
B、Have you paid beforehand?
C、Do you have a reservation?
D、Have you made an order?

答案 C

解析本题考查预订房间的对话。顾客说昨晚打电话预定了，而且说了名字，可以推断出接待员应该是问他是否预订了房间，而且一般酒店在客人人住的时候都会礼貌性地先问问有没有预订，所以选择C。

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