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Which hotels have the following facilities?Write the correct letter, A, B, C, o
Which hotels have the following facilities?Write the correct letter, A, B, C, o
游客
2024-01-06
41
管理
问题
Which hotels have the following facilities?
Write the correct letter, A, B, C, or D next to questions 1-6.
A Royal Hotel
B Star Hotel
C Winchester Hotel
D All Three Hotels
Example: Online booking B [br] Group discount
AGENT: Hello, Elite Travel, this is Emily speaking, how may I assist you today?
CUSTOMER: Hi, I have a group visit to plan, and I wonder whether you could help me decide on which hotel to book. I have narrowed it down to either the Winchester, the Royal Hotel, or the Star Hotel. I am wondering if you have a recommendation.
AGENT: I would be happy to help! Those three are excellent choices. If everyone is booking hotel rooms independently, an easy way to do it is online booking. The Star Hotel offers online bookings at no additional charge.
CUSTOMER: It sounds fine!
AGENT: Yeah, and you can even book the gorgeous sea view rooms if you act quickly.
CUSTOMER: Hm, I will consider that. It would be great since we are mostly first-time visitors to the area to get a nice view of the water. Now, are there handicap accessible rooms?
AGENT: Yes, all three options have access for the physically disabled.
CUSTOMER: Great. I should also mention that we will be on a tight schedule, so we won’t have much time to go out for meals. Which of these hotels serve food?
AGENT: There is a limited continental breakfast menu at the Star and at the Winchester. For a full restaurant and room service, the Royal Hotel is your best bet.
CUSTOMER: Oh wonderful! Could you tell me more about the restaurant?
AGENT: Absolutely. In the morning there is a gourmet buffet or a la carte item, and after 11 a.m. lunch is served in the dining room. Dinners are in a nice, low-key but high quality setting in the hotel’s private dining room and Fridays feature the house jazz band.
CUSTOMER: How lovely! Is there a group discount?
AGENT: No, sorry. Not at the Royal hotel. Let me check on the others, though. Could I place you on hold for just a second?
CUSTOMER: Sure, thanks.
AGENT: It looks like there is one at the Winchester - 15% off when you book 8 or more rooms.
CUSTOMER: Really? Sold! We’ll book at the Winchester. Wait - is it suitable for children though? We’ll have a few little ones in our group, and it would be great to have a way to keep them occupied.
AGENT: Yes. In fact, it has a play place that kids just love, with slides, and swings and everything. Definitely a good hotel to bring the kids.
CUSTOMER: Okay, great.
CUSTOMER: So now I know where we’ll be staying, what next? Should I go ahead and book transportation and assign rooms and everything?
AGENT: Well, for now, there are only a few things for you to take care of. We will hold a block of rooms for you as soon as you send a deposit. I recommend booking as soon as possible, so you probably want to send the invitations as soon as you know how many rooms to hold.
CUSTOMER: Oh, right. Okay, I’ll send the invitations and put down the deposit. Is there anything else I should take care of?
AGENT: Great! And don’t worry about this now, but sometime before you arrive do let us know if you’ll be requiring our transport service to and from the airport.
CUSTOMER: I’ll make sure to let you know. Does that incur a service charge? Or perhaps a tip, or some presents to show our gratitude for the personal car service?
AGENT: Oh, don’t worry about it. It is a free service, so if you would like to tip you are welcome to do so, but hotel drivers do not accept gifts.
CUSTOMER: Thanks for your help!
AGENT: My pleasure. Enjoy your stay at the Winchester!
选项
答案
C
解析
C注意第一时间听到了陷阱选项A,但录音中予以了否定:no,…Not at the Royal Hotel; 随后听到“…Winchester—15%”,所以答案显而易见为C。
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