首页
登录
职称英语
[img]2022m3s/ct_ve01202001m_eillist_0096_220308[/img] [br] [originaltext]Recept
[img]2022m3s/ct_ve01202001m_eillist_0096_220308[/img] [br] [originaltext]Recept
游客
2024-01-05
5
管理
问题
[br]
Receptionist: Hello, this is the complaints centre of the service department at Clifton Antiques. Before we start, I’ll just need to take more details from you, OK?
Caller: Sure, no problem.
Receptionist: Well, could you please tell me your full name, madam?
Caller: It is
Anna Lumley,
that’s Anna, L-U-M-L-E-Y.
Receptionist: All right, L-U-M-O-E-Y.
Caller: Not exactly. The fourth letter is L, not O.
Receptionist: Oh, sorry. Let me rewrite it... and may I have your contact number that we can use to reach you during the week?
Caller: Sure,
my mobile phone number is 0-double 7-8-7-6-3-4-5.
Receptionist: Great. Now, what can I do for you today, Anna?
Caller:
I placed an order for a large quantity of items with you last week on the 20th February, and had been expecting them to arrive at the office in a week.
However, only half of the shipment has been delivered. I would just like to ensure that they haven’t gone missing in transit.
Receptionist: All right, madam. It’s a pity we have caused the inconvenience to you. I’ll look for the parcel track record and see if I can give you a date when you should receive the rest of your orderings. What was your delivery address listed?
Caller: I made the arrangements for the parcel to be conveyed from your warehouse on Ardale Road to my office address at 235 Akendale Road.
Receptionist: Sorry, could you say it again, the address?
Caller:
235 Akendale Road. A-K-E-N-D-A-L-E.
Receptionist: In east sea?
Caller: Yes, sir.
Receptionist: Well, OK. Our system has tracked your parcel, which shows that your shipment has been received; however, there’s no record about the lost items. I would suggest that you wait for two days, and if the other items don’t arrive then you might need to consider to claim insurance coverage for the value of the rest. How much are them worth?
Caller: Umm, they cost me $34,500 in total.
Receptionist:
All right. For this amount, I think 10% will be covered by the insurance company, therefore, you could claim $3450 from them.
If you like to, there is a form on our website that you can fill in and when the loss is confirmed, you will get the money within five workdays. The rest of the money will be refunded to you in a month, so you won’t suffer a financial loss.
Caller: It sounds reasonable.
选项
答案
077876345
解析
提示句为“…may I have your contact number that we can use to reach you during the week?”,当这一句出现之后就应该通过这个问题预测到接下来回答者的回答内容,当提示词contact number出现在定位句“…my mobile phone number is O-double 7-8-7-6-3-4—5.”前时,就要警觉接下来可能会出现电话号码之类的信息,当听到mobile phone number时,后面立刻就会出现答案。
转载请注明原文地址:https://www.tihaiku.com/zcyy/3336829.html
相关试题推荐
Onthebeachtherewasacastofa______.[br]【17】______[originaltext]Pr
Onthebeachtherewasacastofa______.[br]【15】______[originaltext]Pr
【31】[br]【40】[originaltext]Lecturer:Inthelastlecture,welookedatthe
【31】[br]【39】[originaltext]Lecturer:Inthelastlecture,welookedatthe
【31】[br]【38】[originaltext]Lecturer:Inthelastlecture,welookedatthe
【31】[br]【35】[originaltext]Lecturer:Inthelastlecture,welookedatthe
【31】[br]【33】[originaltext]Lecturer:Inthelastlecture,welookedatthe
【21】[br]【29】[originaltext]Tutor:Goodmorningeveryone.WellIthinkwecans
【21】[br]【28】[originaltext]Tutor:Goodmorningeveryone.WellIthinkwecans
【21】[br]WhatdidRosieandMikerealiseaboutthetwotheatres?[originaltext]
随机试题
Duringtheearlyyearsofthiscentury,wheatwasseenastheverylifebloo
Computersandelectroniccommunicationsareallowingmanypeopletousethei
[originaltext]W:U.S.ConsulateinMarseilles,canIhelpyou?M:Yes,please.
询问调查法可采取的调查方式有()。 A.人员访谈 B.电话调查 C.邮
学习《囚绿记》时,教师提出一个问题:这篇文章有什么深刻内涵?教师提问后,教室内很
给水构筑物工程中所用的接触饮用水的产品必须符合有关()性能要求。A、卫生 B
脑脊液标本抽出后,第1管通常用作何种检查A.物理检查 B.生化检查 C.细菌
组合电器设备正常情况下应选择()电控操作方式,当远方电控操作失灵时,方可选择
()目前对于地球磁场的变化和倒转提出了不少理论和模型,()基本上都处在假
根据公司法律制度的规定,对于股份有限公司溢价发行股票所得溢价款,应采用的会计12
最新回复
(
0
)