Recycling in Gaea’s GuardiansExampleAim:

W: Hello, how may I help you?
M: Well, I’ve been seeing these yellow boxes in front of a lot of houses in my neighbourhood. I just wondered what they were for. I noticed your phone number on all of them, so I called. Could you tell me about your business?
W: We do do recycling, but we’re not a business. Gaea’s Guardians is a non-profit group. We encourage recycling as a way of protecting the environment.
M: I don’t know. I mean it is a good idea. But I really don’t read the newspaper every day or anything.
W: And we don’t come collect newspaper every day! In fact, we only do pickups every other week.
M: Oh, well then maybe I could help. I mean in my neighbourhood, there’s too much rubbish lying around everywhere. I’d like to help out, I guess.
W: That’s great, sir. You’re doing the right thing. OK, I need to get your contact information. What is your name, please?
M: Patrick Wisrough.
W: Patrick... how do you spell your last name? W-I-S-R-O-W?
M: No, actually it’s W-I-S-R-O-U-G-H.
W: Oh, I’m sorry. I’m a terrible speller.
M: You’re a good speller. It’s just that my family are terrible pronouncers!
W: You’re quite a card, Patrick!   OK, now what’s your address?
M: No. 168 Bridge Road. That’s here in London. How about if I have any questions?
W: I’m sending you a copy of our booklet, too. The booklet has our phone number and our e-mail address, helpline@blackcat.com, that’s H-E-L-P-L-I-N-E at B-L-A-C-K-C-A-T dot com. But I nearly forgot to ask, what’s your postcode?
M: BS97PU.
W: PS97BU?
M: No. That’s B as in ’boy’-S-9-7-P as in ’Patrick’-U.