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  3. Some pioneering work that began as an attempt to discover ways to increase p

Some pioneering work that began as an attempt to discover ways to increase p

游客2023-12-30  27
问题     Some pioneering work that began as an attempt to discover ways to increase production efficiency led to the founding of the human relations movement in industry and to the development of motivational skills and tools for managers. In 1927 researchers were involved in determining the optimum amount of lighting, temperature, and humidity (with lighting being considered the most important) for the assembly of electronic components at Western Electric. The researchers found that lighting had no consistent effect on production. In fact, production sometimes increased when lighting was reduced to the level of ordinary moonlight! The important part of this experiment began when two Harvard researchers, Elton Mayo and Fritz Roethlisberger, were brought in to investigate these unexpected results further. They found that workers were responding not to the level of lighting but to the fact that they were being observed by the experimenters.
    This phenomenon came to be known as the Hawthorne effect since the experiments were conducted at the Western Electric Hawthorne Plant. This was the first documented and widely published evidence of the psychological effects on doing work, and it led to the first serious effort aimed at examining psychological and social factors in the workplace. Further experiments were continued for five years. Generally, the researchers concluded from their experiments that economic motivation (pay) was not the sole source of productivity and, in some cases, not even the most important source.
    Through interviews and test results, the researchers focused on the effects of work attitudes, supervision, and the peer group and other social forces, on productivity. Their findings laid the groundwork for modern motivation theory, and the study of human factors on the job, which continues to this day in such common practices as selection and training, establishing favorable work conditions, counseling, and personnel operations. The contributions of this experiment shifted the focus of human motivation from economics to a multifaceted approach including psychological and social forces. [br] Why does the author say that the important part of this research began when two Harvard researchers were brought in?
选项 A、Until then the research had been poorly conducted.
B、They took a multifaceted approach.
C、The results of the original research did not make sense.
D、Harvard had a good reputation in conducting research.
答案 B
解析 第一段最后两句提到“当两个来自哈佛大学的研究人员参与研究时，他们发  现工人们对照明水平没有什么反应，却对研究者的观察产生很大的反”，由此他们提出了“霍桑效应”这个新概念。作者认为这两个人的参与使得这一研究关注了多个方面，而不是局限在原来设想的照明、温度、湿度等方面，所以答案为B。
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