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What is the conversation mainly about? [originaltext]W:Reception. May I help you
What is the conversation mainly about? [originaltext]W:Reception. May I help you
游客
2023-11-05
19
管理
问题
What is the conversation mainly about?
W:Reception. May I help you?
M:Yes, I’m in Room 214. I wonder if I can borrow an iron.
W:Certainly. I’ll ask the housekeeping to bring one to your room.There will be a deposit of ten dollars,which is refundable, of course.
M:Thank you. And what do I do about laundry?
W:Just use one of the laundry bags in your closet. If you put it out before ten in the morning, you will getit back by five.
M:Thanks. I have one problem that I hate to bother you with, but the air conditioner in my room doesn’t seem to work right.
W:Is there anything in particular wrong with it?
M:Yes,it seems to be making a funny noise and it isn’t really cooling the room much.
W:I’m sorry about that and I’ll call the maintenance people to check it right away.
M:Thank you very much. By the way, where can I get a newspaper?
W:We have the local newspaper here at the desk,land if you’d like a national or foreign paper, we have those in the gift shop. That’s in the lobby.
M:Thank you.
W:You’re welcome.
选项
A、A guest’s complaint about room service.
B、How to repair the air conditioner.
C、How to do laundry.
D、A guest’s asking for room service.
答案
D
解析
主旨大意题。男士身份是宾馆客人,女士是客服人员。男士提出一系列服务要求,如借熨斗,并询问了一些服务信息,如洗衣等。所以选项D为最佳答案。男士抱怨的是空调有问题,而不是客房服务,因此A错误。B、C虽有提及,但都只是对话中的某个细节,故也错误。
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