Dear Mr.Suzuki, The goods we received on July 15 were found not to match our

游客2023-09-21 42

问题 Dear Mr.Suzuki,
The goods we received on July 15 were found not to match our order.The goods we ordered were Item No.2345, whereas the goods received were Item No.2354.
We can’t understand how this kind of mistake could occur at your end.We have decided to ship the goods back to your company at your expense and we ask that you refund the $ 15 000 which we have already paid you.Please remit (汇寄) the refund to our account (A/Cno.1012379).Please note that we hereby also reserve the right to claim any damages arising out of your wrong shipment.
A quick refund will be highly appreciated.
Yours sincerely,
Peterson [br] What did the writer complain about?He complained about the________of the goods.

选项

答案 wrong shipment

解析本题问的是写信人在投诉什么。根据文章首句可知写信人投诉的原因是收到的货物与订单不符。在第二段的末句，文章提到wrong shipment，据此可得出答案为wrong shipment。

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