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[originaltext]W: Hi, Tony. Will you go to Tom’s home to study in a group this a
[originaltext]W: Hi, Tony. Will you go to Tom’s home to study in a group this a
游客
2023-08-24
45
管理
问题
W: Hi, Tony. Will you go to Tom’s home to study in a group this afternoon again?
M: Oh, I’d love to, but you know, I’m an individualist and last time was really a mess.
Q: What is the man going to do?
M: We haven’t got a reply to our complaint about the service of your guide. So I come here for a solution.
W: Sorry, sir. The clerk must be too busy to inform you. Let me check. In your case, we can refund you all the cost of your fare.
Q: Where does the conversation most probably take place?
选项
A、At a restaurant.
B、At a bus station.
C、At a travel agency.
D、At a laundry.
答案
C
解析
男士说自己对对方导游的服务质量的投诉石沉大海,女士解释说员工可能是因为太忙而忘记回复了,就男士的投诉,他们可以退回所有的路费。由此可知,该对话很可能发生在旅行社。
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