首页
登录
职称英语
In recent yearn, Israeli consumers have grown more demanding as they’ve beco
In recent yearn, Israeli consumers have grown more demanding as they’ve beco
游客
2023-07-23
11
管理
问题
In recent yearn, Israeli consumers have grown more demanding as they’ve become wealthier and more worldly-wise. Foreign travel is a national passion; this summer alone ,one in ten citizens will go abroad.【S1】______to higher standards of service elsewhere. Israelis are returning home expecting the same. American firms have also begun arriving in large numbers. Chains such as KFC, McDonald’s and Pizza Hut are【S2】______a new standard of customer service, using strict employee training and constant monitoring to ensure the friendliness of frontline staff. Even the American habit of telling【S3】______customers to "Have a nice day" has【S4】______on all over Israel. "Nobody wakes up in the morning and says, ’ Let’s be nicer, ’"says Itsik Cohen ,director of a consulting firm. "Nothing happens without competition."
Privatization, or the threat of it, is a motivation as well. Monopolies(垄断者)that until recently have been free to take their customers for granted now fear what Michael Perry, a marketing professor, calls" the revengeful(报复的)consumer. "When the government【S5】______up competition with Bezap, the phone company, its international branch lost 40% of its market share, even while offering competitive rates. Says Perry, "People wanted to【S6】______for all the years of bad service. "The electric company, whose monopoly may be short-lived, has suddenly stopped requiting users to wait half a day for a repairman. Now, appointments are【S7】______to the half-hour. The【S8】______El A1 Airlines, which is already at auction(拍卖),has【S9】______its employees to emphasize service and is boasting about the results in an ad. campaign with the slogan, "You can feel the change in the air. "For the first time, praise【S10】______complaints on customer survey sheets.
A)disclosed B)exposed C)settling
D)setting E)opened F)scheduled
G)retained H)retrained I)restrained
J)graceless K)campaign L)outnumbers
M)revenge N)caught O)departing [br] 【S8】
选项
答案
J
解析
graceless 意为“不够优雅的,笨拙的”,原文的意思是"E1 A1 Airlines正处于将被拍卖的尴尬局面”,所以用graceless 来表示此含义。
转载请注明原文地址:https://www.tihaiku.com/zcyy/2863490.html
相关试题推荐
Inrecentyears,therehasbeenanincreasingawarenessoftheinadequacies
Arecentfilm"TheGodsMustBeCrazy"【B1】______thesocialchangethatcanr
Arecentfilm"TheGodsMustBeCrazy"【B1】______thesocialchangethatcanr
Arecentfilm"TheGodsMustBeCrazy"【B1】______thesocialchangethatcanr
Arecentfilm"TheGodsMustBeCrazy"【B1】______thesocialchangethatcanr
Arecentfilm"TheGodsMustBeCrazy"【B1】______thesocialchangethatcanr
Arecentfilm"TheGodsMustBeCrazy"【B1】______thesocialchangethatcanr
Arecentfilm"TheGodsMustBeCrazy"【B1】______thesocialchangethatcanr
Arecentfilm"TheGodsMustBeCrazy"【B1】______thesocialchangethatcanr
Inrecentyears,moreandmoreforeignersareinvolvedintheteachingprogr
随机试题
[originaltext]M:Wehavetime,don’twe?Everytimewe’vegoneonatrip,we’ve
ThefirstschoolⅠwenttowasared-brickbuildingontheedgeofthetown,
A、EveryMonday.B、EveryFriday.C、EveryWednesday.D、EveryThursday.C男士在句(8)提到,
Doyouknowwhenyourspouse’sangrytirade(长篇的激烈言辞)isactuallymaskingfear
A.补阳还五汤 B.生脉注射液合参附注射液 C.八珍汤 D.霍兰苍荷汤
用线条勾勒出韩混作品《五牛图》的大体形象。
关于历史文化遗产保护的表述中,不准确的是()。(2014年真题)A.物质文
柏拉图说:“法律有一部分是为有美德的人制定的,如果他们愿意和平善良地生活,那么法
有两只债券,A债券每半年付息一次、名义利率为10%,B债券每季度付息一次,如果想
(2020年真题)中国公民王某是国内甲公司工程师,2020年全年有关收支情况如
最新回复
(
0
)