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It is logical to suppose that things like good labour relations, good workin
It is logical to suppose that things like good labour relations, good workin
游客
2023-07-03
24
管理
问题
It is logical to suppose that things like good labour relations, good working conditions, good wages and benefits, and job【B1】______ motivate workers. But one expert, Frederick Herzberg argued that such conditions do not motivate workers. They are merely "satisfiers". "Motivators",【B2】______, include things such as having a challenging and interesting job, recognition and responsibility.
However, even with the development of computers and robotics, there are always plenty of boring, repetitive and【B3】______jobs, and lots of unskilled people who have to do them.
So how do managers motivate people in such jobs? One【B4】______ is to give them some responsibilities, not as individuals but as part of a team. For example, some supermarkets 【B5】______ office staff, the people who fill the shelves, and the people who work at the checkout into a team, and let them decide what product lines to stock, how to【B6】______ them, and so on.
Many people now talk about the importance of a company’s shared values or culture, with which all the staff can identify: for example, being the best hotel chain, or making the best, the most user-friendly or the most【B7】______ products in a particular field. Such values are more likely to motivate workers than financial targets, which【B8】______ only concern a few people. Unfortunately, there is only a limited number of such goals to【B9】______, and by definition, not all the competing companies in an industry can seriously【B10】______ the best. [br] 【B1】
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