情景：你上周在第一百货商店购买了一台电视机有问题，没有声音，图像模糊。你多次打电话给售后服务部，没有人来解决问题。写封信要求上门维修，或更换一台，或退货(re

游客2025-07-04 5

问题情景：
你上周在第一百货商店购买了一台电视机有问题，没有声音，图像模糊。你多次打电话给售后服务部，没有人来解决问题。写封信要求上门维修，或更换一台，或退货(refund)。
任务：请你用英语写一封50字左右的投诉信。
请用下面格式：
Dear Sir
yours sincerely

选项

答案 Dear Sir,
I bought a TV set in your shop (No. 1 Department Store). Unfortunately, it has no sound and unclear picture. I called the Alter Sales Department several times but no one could solve it. I have to write to you to see to it. Please ask your staff to go to my home to repair it or to replace it or to refund it.
I look forward to your kind reply.
Yours sincerely,
Bob

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情景：你上周在第一百货商店购买了一台电视机有问题，没有声音，图像模糊。你多次打电话给售后服务部，没有人来解决问题。写封信要求上门维修，或更换一台，或退货(re